# babygoldj

> Public Help Center articles for babygoldj.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

This Help Center uses a one-page layout for browsers; the links below are dedicated Markdown article representations for LLM readers.

## Articles

- [What is your return policy?](https://babygold.gorgias.help/en-US/what-is-your-return-policy-4745330.md): We understand that sometimes a piece may not be the perfect fit, and we really want you to be happy with your Baby Gold 14k jewelry. Our customer support team is here to help out with a seamless return process. Here's our policy on what can and canno
- [How do I exchange my item?](https://babygold.gorgias.help/en-US/how-do-i-exchange-my-item-4745365.md): If you'd like a different size or a different Baby Gold piece caught your eye instead, we do offer exchanges! Exchanges are only eligible for non-custom items and must be requested within 30 days of receiving your item. Anything that has been customi
- [My jewelry does not fit, what do I do?](https://babygold.gorgias.help/en-US/my-jewelry-does-not-fit-what-do-i-do-4745361.md): No worries! Whether it’s too big or too small, we’ll work with you to get the perfect fit. Non-custom items: If your item is not customized or personalized, you can exchange it for a different size. If you don’t see your size, just let us know, we’ll
- [What does the lifetime warranty cover?](https://babygold.gorgias.help/en-US/what-does-the-lifetime-warranty-cover-4745338.md): All Baby Gold jewelry comes with an automatic lifetime warranty. Some exclusions do apply.
- [How long do repairs take?](https://babygold.gorgias.help/en-US/how-long-do-repairs-take-4745332.md): When it comes to repairs, we don't take shortcuts! Our team of experts is dedicated to delivering the highest quality service and repair. All repairs are done by hand in our LA warehouse. At Baby Gold, quality is our priority.
- [How do I request a repair?](https://babygold.gorgias.help/en-US/how-do-i-request-a-repair-4745363.md): At Baby Gold, we are committed to helping you maintain the quality and beauty of your jewelry. For any repair-related inquiries or concerns, click here and our customer support team is here for you! To help us provide quick and efficient assistance,
- [What is Checkout+?](https://babygold.gorgias.help/en-US/what-is-checkout+-6574518.md): Checkout+ - package protection and free returns. Insure your order against all carrier issues your own peace of mind.
- [What is your Shipping Policy?](https://babygold.gorgias.help/en-US/what-is-your-shipping-policy-4745326.md): All Baby Gold orders ship for free! Some orders also qualify for free expedited 2 day shipping. For shipping rates on all international orders and shipping speed options, check out our shipping policies.
- [When can I expect my order?](https://babygold.gorgias.help/en-US/when-can-i-expect-my-order-4745335.md): Our in stock, personalized, and made to order jewelry all ship out on different timelines, depending on production and availability. Check out when you can expect your order and our rush production options.
- [Do you ship outside of the US?](https://babygold.gorgias.help/en-US/do-you-ship-outside-of-the-us-4745357.md): At Baby Gold, we do offer international shipping options so you can order your 14k gold jewelry from anywhere in the world. Check out our international shipping costs and policies here.
- [Can I change my shipping address?](https://babygold.gorgias.help/en-US/can-i-change-my-shipping-address-4745364.md): Mistakes happen! Get in touch with Baby Gold's customer support team for any shipping address or order detail issues.
- [Can I modify an order after it has been placed?](https://babygold.gorgias.help/en-US/can-i-modify-an-order-after-it-has-been-placed-4745366.md): Baby Gold's customer support team can help you out with any order changes or canceling your order.
- [How can I track my order status and shipment?](https://babygold.gorgias.help/en-US/how-can-i-track-my-order-status-and-shipment-4745325.md): You can track your Baby Gold order via link or by reaching out to our team to see what stage of production your 14k jewelry is in.
- [Do you offer gift wrapping?](https://babygold.gorgias.help/en-US/do-you-offer-gift-wrapping-4745320.md): Giving jewelry as a gift? We have Baby Gold gift bags available!
- [Can I cancel my order?](https://babygold.gorgias.help/en-US/can-i-cancel-my-order-4946829.md): Cancellations cannot be guaranteed, as once an order is placed, it’s immediately integrated into our production system. This helps us get your items shipped quickly. If you need to cancel, email us right away at support@babygold.com. We’ll do our bes
- [How can I get in touch with Baby Gold?](https://babygold.gorgias.help/en-US/how-can-i-get-in-touch-with-baby-gold-4745356.md): Whether you have a question, want more information about our pieces, or need a repair, our team is ready to assist. Phone: +1 (323) 524-9244. Chat: Click the chat button in the bottom right corner of our website. Email: support@babygold.com (response