What should I do if my order shows as delivered but I can't find it?Updated a year ago

We apologize for any inconvenience if your order shows as delivered but you cannot find it. It is possible that the package was left at a neighbor's house, moved by someone in your household, or left in a secure location by the delivery service. Please check with neighbors and other members of your household to see if anyone has seen or moved your package.

If you are still unable to locate the package, contact us immediately. We will work with the delivery service, initiate a lost package claim, and explore the best options to resolve the issue. Our commitment is to provide exceptional customer service and we appreciate your patience during this time.

Kind regards,
Baby Gold Customer Support