Orders

When should I expect my back ordered item?

Back-ordered items are usually replenished in 3 to 5 weeks unless stated otherwise on the product page. Once the item is in stock you will receive an email notification. If you have any further questions, click here to reach out to us. We’re always h

What if I need my order sooner or it won't arrive in time?

Let your special someone know that something amazing is on its way when you send them a Something Amazing card from BG. Our card is the perfect way to let your recipient know that although their gift may not have arrived on time, you still want them

How can I rush my order?

If you would like to rush the production time on an order please click here or give us a call at (323) 524-9244 Monday-Friday from 9 AM-4 PM PST. A customer service team member will confirm if your requested time frame is possible. Once approved we w

Can I edit my shipping address?

Changes are not guaranteed as your order may already be in production However please email us to [email protected] with your order number along with your updated shipping address and we will do our best to assist. Note: Once an order has been ship

I forgot to apply my coupon code!

No worries! Please email us at [email protected] with your order number and the coupon code you wish to apply and our team will be glad to assist!

Can I modify or cancel my order after it has been placed?

Once an order is placed and integrated into our production system, making changes can be challenging and is not guaranteed. Please email us at [email protected] and we will make every effort to accommodate your request. We ask for your patience as