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Returns

What is your return policy?

We take pride in offering a diverse selection of jewelry, thoughtfully designed to meet your needs and crafted to captivate and enhance your style. We understand that sometimes a piece may not be the perfect fit, and our goal is to ensure you are com

How do I request a return?

We understand that sometimes an item may not be a perfect fit. We gladly accept returns for store credit for non-custom items within 10 days from the date of delivery as indicated by courier notification. To begin the return process:. From there you

How should returns be packaged?

To ensure that any item you choose to return meets these requirements, please make sure they're still in their original packaging when returning - including boxes, pouches, or gifts with purchase. Returned items must be unworn, undamaged, and unalter

My jewelry does not fit, what do I do?

If your jewelry does not fit, click here to provide us with your order number and any details related to your issue so that we can get you a resolution as quickly and conveniently as possible. Our team will work to find the best solution for you.

How do I exchange my item?

To begin the exchange process for your non-personalized item, please visit our Returns Portal and follow the instructions provided. If you encounter any issues, don’t hesitate to reach out to us at [email protected], and we will be happy to assist