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Returns

What is your return policy?

We take pride in offering a diverse selection of jewelry, thoughtfully designed to meet your needs and crafted to captivate and enhance your style. We understand that sometimes a piece may not be the perfect fit, and our goal is to ensure you are com

How do I request a return?

We make it simple to return eligible items for store credit within 10 days of delivery. Click here to request a return. Enter the email address or phone number used at checkout. Click “Find Order”. Follow the on-screen steps to generate your return l

How should returns be packaged?

To ensure that any item you choose to return meets these requirements, please make sure they're still in their original packaging when returning - including boxes, pouches, or gifts with purchase. Returned items must be unworn, undamaged, and unalter

My jewelry does not fit, what do I do?

If your jewelry does not fit, click here to provide us with your order number and any details related to your issue so that we can get you a resolution as quickly and conveniently as possible. Our team will work to find the best solution for you.

How do I exchange my item?

To begin the exchange process for your non-personalized item, please visit our Returns Portal and follow the instructions provided. If you encounter any issues, don’t hesitate to reach out to us at [email protected], and we will be happy to assist